RSA Security - RSA Enhanced Support
Technical support - for RSA Authentication Manager Base Edition (v. 8.0) - 1 user - volume - 155-250 licenses - phone consulting - 1 month - 24x7 - response time: 1 h
RSA Security
AUT0000250BE1-8
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | RSA Enhanced Support - technical support - for RSA Authentication Manager Base Edition - 1 month |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | RSA Authentication Manager Base Edition |
| Version | 8.0 |
| License Qty | 1 user |
| License Pricing | Volume / 155-250 licenses |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | RSA Authentication Manager Base Edition |
| Version | 8.0 |
| License Qty | 1 user |
| License Pricing | Volume / 155-250 licenses |
| Details | |
| Service & Support | Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 month - response time: 10 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 month ¦ Web support - 1 month ¦ Web knowledge base access - 1 month ¦ New releases update - 1 month |